Success Stories

Relationship Marketing With Kody B: Bill Cates

Leaders in sales have a servant’s heart.

Indeed, this a big deal when it comes to customer engagement and building the know, like, and trust factor.

Matter of fact, having a servant’s heart is the best way to receive ongoing referrals for your business. More importantly, referrals made by personal introductions!

In this video interview with Bill Cates below, you’ll learn:

  • Three critical steps in the customer journey
  • Difference between ‘satisfied customers’ and ‘engaged customers’
  • How to deserve referrals versus asking for referrals

Hear from Bill Cates, who received the honor of being inducted into the Professional Speakers Hall of Fame in 2010.

He’s recognized as a top influencer with 31 years of experience in the art & science of acquiring new clients through referrals and personal introductions.

Bill’s client acquisition system has been featured in publications such as:

  • Success Magazine
  • Entrepreneur
  • Huffington Post
  • Wall Street Journal
  • Selling Power

Bill has delivered business growth messages to:

  • 300,000 business professionals
  • Small business owners
  • Salespeople across five different continents

He has four best-selling books, the latest being “Beyond Referrals.”

Listen in as Bill so freely shares his knowledge and expertise on the client/customer journey, and how to gain ongoing personal introductions instead of referrals.

To secure your best year yet, you may consider using a service like SendOutCards. In just minutes, you can create a custom card, add a personal message and picture, and do it all right from your mobile device!  You can even include one of their many gift selections like their amazing brownies, their new premium line of chocolates, you can even include a Starbucks card!

If you would like to learn more about how to incorporate a Relationship Marketing Strategy in your business, feel free to call or text me at {LEAD_OWNER_PHONE|}I will answer all your questions and help you build relationships, increase referrals, and make an amazing impression on all your clients, friends and family!

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